ALL SALES ARE FINAL. If you elect to cancel for any reason, you will not receive a refund or a return on your deposit (deposits are required to book a date for an event and that deposit is non-refundable for all party planning services). If you need to reschedule for any reason, please contact us 7 days prior to your original date and reschedule within 30days.
Per outdoor picnics/movie night rentals, Pomp & Purpose will hold the designated time and location for your event for 30minutes after the agreed booking time. Pomp & Purpose has the right to CANCEL the picnic/event if the client does not arrive during the designated grace period. There will be no rescheduling options under such circumstances.
If the client elects to leave prior to the designated end time, please be sure to contact a team member at Pomp & Purpose to advise of the early departure.
Also note, all rented equipment is under the care of the client until returned to a team member of Pomp & Purpose.
The client whom purchased the rental package, paid the deposit and made full payment for the package is responsible for any damages, lost, or stolen items. The client is responsible to pay the full cost of each item(s) that is damaged, lost, or stolen.
We appreciate your business and your cooperation.